SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TEKNOWEAR (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://teknowear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I order already the 5th shirt, 44 by 54 size, like it very much! I recommend the store and the goods, I will definitely order more.
Delivery timely packed good quality good
The store helped with the size, thank for this!!! The fabric is excellent, sat perfectly, came in 1.5 weeks, well packed
Cool shirt for height 186 and weight 90 kg approached, the fabric is pleasant, there is no thread sticking out, there is also no smell.
I order a shirt for the second time. Everything came up like the first time. The store answered all questions. Recommend the store!
Excellent quality of material and tailoring. Length 72. from the shoulder on the sides 75. Sleeve circumference 50. sleeve length 60. Neck circumference 42. Cuff circumference 23. Back width 44. Chest circumference 100. Thank you very much. Recommend!
Packaging is superb. Very nice shirt. I recommend the store.
Cool shirt. First ordered another size, the store himself wrote, clarified and recommended another. On height 186 took 43 size, came up perfectly. Thanks!
The shirt went perfectly. Fabric denim, pleasant. Sewing classic. The dimension table corresponds. On height 190 cm, weight 86 kg norms. Advise. Delivery three weeks. Thank you store!
Quality is good, composition 60/40 medium material thickness, not thin. The size of the wear 39-40 took 43 just right, does not press and does not hang out.
The shirt is good, pleasant to the body, ironed easily. Composition: 60% cotton, 40% polyester, the seams are even, but the buttons will have to be changed; several buttons already at the first fall off. In general, the impression of the product is good, I recommend to purchase.
This is already the 3rd shirt. Everything is fine. The color is very nice.
The shirt is chic, the quality is excellent, it came very quickly!
Well packed, everything came without damage, the store very sociable replied immediately (doubts were in size). The shirt sat well, the size approached, the size grid matches, so order according to the description grid. Many thanks to the store!
I already have several shirts of this store and it is each time a good value for money. I recommend it