SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TEKNOWEAR (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://teknowear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice shorts!! Material super stretchy, thick and good quality. You cannot see my panties through the material when I squat. However thy roll up a bit when I walk, so just consider you will have to pull them down if you use them for walking. Beautiful color. I love them!
Extra shorts in good price! Beautiful color, very comfy.
I love them! I have reordered two more, good quality, fabric that fits and very soft.
Oh, my God. This is fantastic. Ideally sat on the hips 90, waist 62. Size S. Just no words. Soft. Elastic. Perfectly stretch and do not shine through. I took in 2 colors. Bard liked it very much. I recommend a hundred percent of hands and feet!!!!
Au top !
Super fast shipping. Item as described. I bought S size and it fits me perfectly. My measurements are 170 cm height, 70 kg weight, 69.5 cm waist, 99 cm hips.
Very good quality, worth the price 100%. Very stretchy and good compression on belly.
I love them! Very fast shipping, I received it within 2 weeks. They look amazing, the material is very nice to touch. Thank you so much! :)
Dense shorts, a little sit not as desired, but generally normal
They feel great. The size is perfect. I use a 36 and the S looks great on me. Nothing is transparent and they don't give in. I'll buy more colors for sure
Amazing quality! Only the grey color looks like light purple but it’s fine, thank you!
It’s a bit see through when you squat, but other than that, I absolutely love it!
Very good quality and very stretchable
Great shorts, quality material, fast shipping. The colour is bery vibrant and beautiful. Seller sent the wrong size but offered to send a new one without any problems.
Very cool shorts. The material is super. My parameters: from 64, about 91. The size s sat perfectly, does not press anywhere, at the waist a little slinky behind.
Amazing, love the product! Exactly like description! They are not see through at all! Great buy! Shipment was quicker about 4 weeks!
Shorts super stretch. Well made, not stick out none yarn. Standard size. Shipping to Poland in 2 weeks. Recommend.
Cool shorts, soft, does not shine through, at its M ordered M, it was possible and with take, thanks store
Size s very very good quality!!!!!! And fast delivery!!!!!
Nice shorts. The material is dense, does not shine through. High-waisted. The elastic is a little pulling.
Not tight at all. Very comfortable. I recommend it.
Oh, great. Very good Material, perfect seams, good hold and very nice colors. I'll repeat.
Comfy, good quality material. Ordered size S. will be repurchasing in other colours!
Perfect! Not transparent. I asked for size M because I didn't want to get too tight on my legs, waist a little big, but I give it a perfect turn!
LOVE IT. Very comfortable, no smell, I wish I ordered a medium as it is quite stretchy. I’m about a UK 12. Will definitely buy again. Came quickly.